Job Title:Head of Operations  Job Location: Hyderabad  Industry: Healthcare & transportation  About StanPlus:   StanPlus is a dynamic start-up based out of Hyderabad, operating in lifesaving emergency services. Our fleet of 180+ Ambulances provide 24/7 emergency and medical transportation support across Hyderabad. We have received Seed Funding and are expanding our business with a focus and heavy investment in technology and people.  Job Description:  As Head of Operations, your responsibility will be to lead the Supply and Ambulance operations at StanPlus. You will lead a team of 12& growing, in Hyderabad.Your role will scale as the business expands in Telangana / Andhra Pradesh first, and thereafter nationally.Your areas of responsibilities would be:  - Your overall role is to handle operations on a daily basis, define and implement processes and technology needed for operations to scale across the country.  - You will be required to lead the Ambulance Operations Team, manage the StanPlus fleet, ensure availability of Ambulancesat all times,while meeting the standards established by StanPlus.  - You will supervise account/partner management and handle the field team.  - You will also lead the Customer Support for StanPlus, with key priorities; Ensure quality and timely response to all patient calls and smooth dispatch operations.  - Improve operational systems and processes- specifically better Management reporting, flow of information and standardization of practices.  - Monitor real time service levels and schedule adherences. Manage escalations as first point of contact.  - Manage and drive staffing plans, cost analysis, quality initiatives and change initiatives.  - Ensure that all teams under you focus on Quality, Customer ServiceandProfitability.  - Lead cross functional teams using strong planning and inspire them to over achieve.  Desired Candidate Profile:  - Minimum 7 years of experience.   - Prior experience in Supply Operations, Operations Management, Logistics or related.  - Prior leadership experience to manage small or large teams.  - Structured problem solving ability, detail oriented and customer first attitude.  - The candidate should be willing to take up challenges and be a go getter.  - Possess strong negotiation and collaboration skills.  - Ability to multi task, manage multiple teams and establish priorities.

Hyderabad

StanPlus - Head - Operations 

StanPlus - Head - Operations  ,Job Description for StanPlus - Head - Operations  in Stanplus in  Hyderabad for (7-10) years of experience. Apply Now!

Job Description for StanPlus - Head - Operations  in Stanplus in  Hyderabad for (7-10) years of experience. Apply Now!