Standard Chartered - VP - Cluster Lead - Programme Manager

The Role Responsibilities

1. An MBA graduate with Program Manager or Project Manager experience Mandatory

- Manage the delivery of projects/programmes within the CCIB CC OE Technology team in an Agile fashion, with particular focus on the requirements covering delivery across multiple teams.

- Technology delivery to be closely managed, including dependencies (both upstream and downstream), to meet project priorities as defined through the respective Project and Programme governance.

- Run the project management office for Unifi Programme

- Work along with Cluster Leads spread across OE Hive

- Lead the governance and risk mitigation for the Unifi Programme

- Manage funds and timeliness of the Unifi Programme

- Own and ensure periodic MIS and updates

Strategy

- Define and implement the processes and controls to create value for our customers by delivering projects/programmes that can transform CC operations.

- Understanding of CC Operations requirements, Technology Architecture, Solution Design, Implementation and Delivery.

Business

- Delivery of the Ops Transformation that is aligned with the ongoing objective of Risk Reduction from a CC perspective, for assigned projects, on schedule, on budget, and to the highest quality standards, to achieve compliance risk reduction.

- Manage relationships with relevant stakeholders on related projects, collaborating closely with them and their teams.

- Balance tactical deliveries with strategic - supporting business and compliance needs - with the longer-term strategic delivery in mind and minimising technical debt.

Processes

- Agile Project and Programme management

- Manage the Hive Programme level SOS.

- Define and manage Project plan including dependencies.

- RAID Management and escalation as appropriate

- Ensuring adherence to Programme standards (e.g., progress reporting, risks and issues, change control, configuration management, etc.) across the Squads

- Manage dependencies between all impacted squads

People & Talent

- Proactively support for resourcing in team and on projects to support successful delivery.

- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners.

- Mentor and support members of the team

- Where applicable, set and monitor objectives for direct reports and provide feedback in line with their performance against those responsibilities and objectives.

- Foster good relationships with the Cluster Lead's, Chapter Leads & PO's

Risk Management

- Identify project and business risks, escalating to the Accountable Executive and Cluster Leads (as appropriate) with strategies to mitigate that risk.

- Ensure all implementations mitigate risk where possible

Governance

- Play a lead role in the monthly refinement forum meetings with senior stakeholders, to drive decision making

- Adhere to SCB Programme Management good practice and governance. High level definition of what that entail is:

- Headcount Oversight

- Ensuring that we understand the current position with regards to current headcount, planned hires, location strategy and general position on the shape and size of the teams.

- Management Reporting - assisting the project managers in the production of refinement forum packs to ensure that project financials and headcount are accurately and consistently reported across the portfolio.

- Programme Governance - ensuring that the portfolio is consistently following the standards for project management and assisting junior project managers to come up the curve where appropriate.

- Vendor Management - maintain a register of vendors used across the portfolio and ensuring adherence to the vendor management policies of the Bank.

Regulatory & Business Conduct

- Display exemplary conduct and live by the Group's Values and Code of Conduct.

- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

- Lead the projects / programme team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective CC Operations

- Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

- Ensure Projects meet the requisite control points to pass internal audits

Key stakeholders

- Accountable Executive for related projects/programmes.

- Global Head CC Operations Technology

- Project and Programme Managers associated with Ops Transformation and related projects/programmes.

- Technology development teams - upstream and downstream dependencies.

- Refinement Forum stakeholders - group and regional.

- Key Functions involved in related projects, which can include any combination of: Operations, Legal, Compliance, Regulatory Affairs, Corporate Secretariat, Tax, Finance, Risk and Strategy.

- Infrastructure teams across the Bank, including IT.

Our Ideal Candidate

- Strong experience in Project Management in a CCIB Banking environment on large scale change programs or equivalent.

- Experience of, and certification in formal Project Management methodology, e.g. Prince 2, PMP, ScrumMaster

- Thorough understanding of the Project Lifecycle.

- Experience working in a Banking environment, facing senior FM stakeholders.

- Experience of Governance and Assurance Activities.

- Excellent organizational, problem solving, and written/verbal communication skills.

Role Specific Competencies

- Project Management is a must Understanding of the Project life cycle

- Should be aware of all the Change Management Processes - Experience of managing change - both project leadership and business analysis skills

- Experience of CCIB products & lifecycle is desirable

- Requirements Analysis

- Excellent Communication Skills

- Stakeholder management including senior managers