About the company:   Client is India's largest online B2B marketplace for Small & Medium Size Businesses, connecting global buyers with suppliers. The company offers a platform & tools to over 1.4 million suppliers to generate business leads from over 6.5 million buyers, who use the platform to find reliable & competitive suppliers. The company has over 2500 employees located across 40+ offices in the country. Its existing investors include Intel CapitalandBennett,Coleman&Co.Ltd.  Client offers products that enable small & medium size businesses generate business leads (online catalogs/store-fronts), establish their credibility (third party verified trust profile) and use business information (finance, news, trade shows, tenders) for their business promotion.   Client has won numerous awards and significant nominations over the years, which include coveted Red Herring Award and Emerging India Award respectively among others. The company has also been widely covered by media for its pioneering role in promoting SME business in the country. For more details please visit us @ http://www.indiamart.com/corporate/   Role: Senior Manager - Training and Quality  Location: Noida  Base Function- Business Delivery - (CSD and Tele CSD)  Dept: Tele Sales Training - (Learning and Development )  Reports: L&D head  Reporting Team: Yes - 3-5 trainer 1 quality  Job Summary:   - The incumbent would be responsible for leading the Tele Sales Training vertical  - Set up the Tele Sales learning architecture that includes, aligning the objectives of the function in line with business objectives, designing the training road maps, defining training processes, setting up the team, defining performance measurement parameters, identifying the quality process.  - Execute training and performance improvement plans, implementing the quality and monitoring processes such as BQ (Knowledge, Skills, and Business), call quality audits, process improvement project.  - Designing and implementing standard content development processes.  - Conducting Training of Trainers and developing them as performance improvement coaches  - Managing day to day operations of the team  Must for the role:  - 7- 8 years of experience in Tele Sales training environment (Outbound process) with minimum 2 years experience in handling a team and 1 year experience as an associate  - Minimum Green Belt certification in quality, any other certification in quality   Skills:  - Communication Skills  - Presentation Skills  - Coaching and mentoring skills ( Must have passion for people development)  - Good working knowledge of MS - Office (Particularly PowerPoint)  - Analytical Skills  Education: Graduate / MBA- 65%  Contact: 9654385398

Delhi NCR

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Sr Manager - Training & Quality - Online B2B Marketplace   

Sr Manager - Training & Quality - Online B2B Marketplace    ,Job Description for Sr Manager - Training & Quality - Online B2B Marketplace    in Ally - eXecutive in  Delhi NCR Others for (7-8) years of experience. Apply Now!

Job Description for Sr Manager - Training & Quality - Online B2B Marketplace    in Ally - eXecutive in  Delhi NCR Others for (7-8) years of experience. Apply Now!