jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
19/05 Nancy Batra Gomber
Director at Virtuoso Recruitment Solutions

Views:5449 Applications:285 Rec. Actions:Recruiter Actions:56

Sr Manager - Process Excellence - BPO (9-14 yrs)

Delhi/NCR Job Code: 218969

- Support the quality and process improvement programs

- 8-10 years of work experience with relevant experience in the off shoring industry (BPO/KPO/LPO)

- Six Sigma Green Belt certified/trained, Black Belt role (individual contributor).

- Strong analytical, problem solving and project management skills

- Work with multiple stakeholders to understand the key problem areas

- Find application opportunities for Six Sigma and Lean breakthrough strategy and tools, both internal and external

- Coach and train people on Six Sigma and Lean concepts

- Provide improvement methodologies and tool support to a full complement of green belts/yellow belts for implementation of projects

- ISO 9001:2001 deployment

- Setup and refine metrics as an ongoing activity

- Experience in process redesign is desirable

Please call @ 9999155061 for more details.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
  • Apply
  • Assess Yourself
  • Save
  • Insights (Read more)
  • Follow-up
    (Read more)
Something suspicious? Report this job posting.