Sr Manager - Learning & Development - KPO/BPO

Sr Manager - L&D - KPO/BPO - Mumbai/ Pune/ Bangalore (any one location)

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Title : Sr. Manager L&D

Industry : KPO/ BPO

Experience : 9 years +

Education : BMM, MMS/MBA - Marketing, Diploma in Applied Art, BFA (Bachelor of Fine Arts)

Work timings : 3 p.m. to 12 p.m.

Location : Mumbai, Bangalore & Pune (anyone of the location)

Compensation : Industry best

Profile Overview:

The incumbent will take the lead role in designing, developing & implementing learning interventions for employees & also lead the talent development interventions. This position reports to Director Human Resources.

Job Description :

- Develop and implement learning and development strategy for the organization in line with management competencies

- Develop and institutionalize competency frameworks, assessment of learning needs and training plans

- Develop learning modules and programs with internal resources and external agencies support

- Propose and manage L & D budgets

- Be responsible for organizational development initiatives

Skills/ Qualification/ Experience :

- Should have hands on experience on delivery and development of behavioral, communication and leadership training modules

- Should be conversant with delivery models, modes of training, cultural nuances and their implications

- Experience in implementing organization development interventions is desirable

- Ability to communicate and convince leadership

- Ability to build credibility with stakeholders and influence decisions at all levels

- Ability to develop, lead and manage teams