Sr Manager - Learning & Development - BFSI

Opening with SBI General Insurance Co. Ltd.

Position Title : Senior Manager – Learning & Development

Location : Corporate Office, Mumbai

Reporting To AVP – Learning & Development (Head of Banca & Agency training)

Exp in General Insurance is a must

- Minimum Graduation degree

- Minimum 7+ years of post qualification experience.

- The candidate should be preferably from general insurance industry. Candidates from BFSI/FMCG can be considered from channel sales/sales training background. Candidates who have seen size and scale of training would have added advantage

Purpose of Position:

- This Role Leads the entire gamut of Banca Training for SBI General Insurance Co Ltd.

- Size & Scale of the Role: Number of Bankers covered in a Financial year for the purpose of training could be as high as 10,000/year.

- This position will be an integral part of the HR team and will be responsible for:- a) Banca Training (80%) b) Employee Training (20%)

Responsibilities:

Banca Training:

- Delivery of Retail Products, Process & System specific training ex. Motor, Health, Fire, Marine, LTH, PA etc. to the bank officials

- Delivery of SME Products, process & system training ex. Business Package, Fire, Marine, Burglary products etc. to the bank officials

- Responsible for designing, developing and delivering training.

- Good understanding of the different learning methodologies and their effectiveness

- Responsible for designing delivery mechanism.

- Managing Logistics

- Assistance in design of content for training programmes.

- Communication with stakeholders to ensure there is no communication gap and training program is executed in smooth manner

- Will be suggesting cost efficient and effective ways to manage training budgets and publishing MIS for target v/s actual budget

- If required the role holder may have to deliver trainings to Agents

Employee Training:

- Project Management of assigned Projects

- Overall Project Management of the training projects assigned to the Role Holder

- Linking the training projects to Company’s bottom line

- Product Process & System Training

- Product, process, system training to employees as and when required

- Responsible for designing, developing and delivering training.

- Managing Logistics

Leadership development training as per Organizational

Team Management:

- We plan to recruit 14 circle Trainers. They would have functionally reporting to this role holder.

Department Principles:

- Alignment : Learning must be aligned to organizational goals purpose and values

- Efficiency : Maximize use of limited budgets. Achieving a return on investment on spend.

- Effectiveness : Matching agreed learning needs with the right content, right approach at the right time.

- Sustainability : Enshrining best practice in transparent processes and practices. Engaging the whole organization in taking responsibility for the success of learning.

Competencies:

- Is able to successfully translate self and team’s learning into business results.

- Inspires ordinary people to deliver extra ordinary results

- Builds a culture of structured and continuous learning and mentoring in the department

- Actively arranges for developmental or stretch assignments into other groups/departments for the benefit of company and the individual.

- Is sought out by others in the company to mentor and coach others

- Communicates as effectively in spontaneous or unrehearsed settings as in prepared ones

- Is able to enthuse people across the organization with his/her communication

- Builds a culture of dialogue and open communication in the team as well as across teams

- Coaches others to communicate more effectively

- Maintaining a focused commitment to achieving results despite unanticipated obstacles.

- Setting challenging goals and standards of excellence for self and the team and continuously evaluating self/team performance against them .