Sr Manager - HR Process Re-engineering - BFSI

The HR Solutions Manager develops process solutions linking technology, data and applications that are aligned to design principles. During solution implementation, he/she is expected to maintain governance overview of changes to ensure that these are aligned to agreed solution.

Provides consultation and handholds Specialists, Operations and others within HR on changes to ensure process solutions are aligned to Group standards, optimally utilizing HR infrastructure and are timely with minimum disruption to the production environment.

Key Roles and Responsibilities

- Supports the designated HR organisation with capability to drive process/ technology solutions that are aligned to change principles, enhances employee experience and are timely.

- Works closely with data architecture, technology teams and other specialist operations units to ensure that the processes designed and delivered meets organizational and business objectives.

- Identifies and leads reengineering initiatives to continuously drive organisation performance.

- As the custodian of HR process architecture in own area, defines and documents the set of strategic, core and support processes that includes all relevant stakeholders both within and outside the function and organisation. E.g. business, vendors and external systems.

- Captures the tactical and strategic enterprise goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance.

- Works closely with the Change Control Board to assess the nature of changes, metrics, and quantify the cost and impact of the changes brought into production.

- Works with a team of HR solutions team to embed change methodology and discipline within the HR function.

- Brings continuous improvement to the eco system inorder to plan the changes in sequential manner

Required expertise

- Good understanding of HR processes and products with appetite for process details

- Knowledge of HR operations and inter linkages, dependancies to manage change

- High level understanding on systems to support solution delivery

- Process modeling tools & techniques

- Change Management Methodology

Team and People Management

- Ensuring constructive, collaborative and collegial working relationships within the team and with other functional groups.

- Managing the junior solution members / testers and assigning their roles and responsibilities across projects/ releases

Process and Compliance

- Good understanding and ability to apply HR processes laid down within HR business, and/or standards as defined by project .

- Contribute in identifying and managing solutions/ improvement initiatives to maximize efficiency.

- Complying with the quality management practices and policies (defined by solutions team).

Customer and Service Focus

- Highly responsive to customer and project needs, as well as managing customer expectations.

- Establish a close working rapport with the stream leads to understand underlying issues and risks in the change/ project.

- Ability to reverse engineer requirements and develop models as required supporting HR process automation.

Should you have the relevant qualifications mandated above and are interested and feel free to call Deepti Antani on : +91 9825312023