Sr Manager - Business Analysis - Transaction Lifecycle Management - BPO

- To drive and manage the business requirements for the TLM reconciliation solution.

- Facilitating workshops by engaging stakeholders and gathering business requirements

- Analyzing requirements to cover the end to end business processes and workflows

- Business Configuration - business rather than technical configuration of the TLM solution

- Working closely with Project Manager, Stakeholders, Country Champions and Subject Matter experts to deliver the system functionality

- Liaising with Business Configuration/Vendor and Technology teams to ensure successful implementation of business solution in terms of design and build

- Managing end user expectations and mitigating risks and issues

- Facilitating system testing including, development of test strategy and test packs; leading Prototype testing and UAT