Sr Manager/AVP - Customer Analytics - BFSI

To focus on customer Analytics business, lead Service Delivery and support Growth.

- Good understanding of BFSI domain specially retail banking.

- Understand customer expectations and build roadmap/ solution to meet them

- Deliver/ lead high quality analysis/ solutions in customer Credit to support

- Risk mitigation and loss reduction

- Profitable customer acquisition/ lifecycle interventions

- Provide thought leadership to build best-in-class analytics solutions

- Lead large Analytics (upto 70+ resources) engagements for:

- Deep client relationships/ account management

- Build/ enable a strong people culture with focus on

- Employee engagement, retention and career paths

- Improvement orientation to help meet/ exceed client expectations

- Manage end-to-end P&L responsibilities including cost & productivity levers.

- Must have an experience of leading atleast 40+ resources.