Spinny - City Head - IIT/NIT/BITS/IIM/FMS/MDI/XLRI

Key responsibilities:

- Planning, and execution of new city launch from scratch

- Managing P&L responsibilities of Rs. 150 Cr. revenues

- Maintaining strong relationships with regional business partners, with a focus on activating direct customer supply channels

- Managing all offline retail store operations

- Laying down the city roadmap for growth and profitability targets

- Leading the operations execution with a focus on customer experience, revenue growth, and optimal resource utilization

- Hiring and managing of local supply, servicing, customer experience, and sales teams

- Implement city / zone wide pilots for new customer activation

- Ensuring process and policy adherence across functions, with a focus on delivering best-in class customer experience

- Adapting business strategy based on regional customer demand trends

Requirements:

- 4 to 8 years of professional work experience across strategy, sales, and operation roles

- Ideal candidates would have worked at FMCG companies or in high growth startups (as regional head roles)

- B.Tech or MBA from top colleges / universities

- Exceptional interpersonal, communication and influencing skills and an ability to navigate a complex and unstructured cross-functional environment

- Demonstrated experience of leading a team of 20 - 30 members previously