Specialist - Technical Implementation - IT

What will make you a great candidate :

- Proven ability to collaborate effectively with cross-functional teams and contribute to a positive team culture.

- A customer-centric mindset with excellent communication and interpersonal skills to interact with clients professionally ( preference to candidates who have worked with US/ EU customers)

- Familiar with ticketing tools like Hubspot and Jira

- Comfortable working in a fast-paced startup environment where priorities may shift rapidly.

Other Requirements :

1. Bachelor's degree in Computer Science, Information Technology, or a related field.

2. Proven experience of 3 to 6 years in technical implementation, software deployment, or customer support for SaaS solutions.

3. Strong understanding of SaaS concepts, web technologies, and API integrations.

4. Ability to analyze complex technical issues and provide effective solutions quickly.

5. A customer-centric mindset with excellent communication and interpersonal skills to interact with clients professionally.

6. Solid organizational skills to manage multiple implementation projects simultaneously and deliver within defined timelines