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22/12 Ishita
Senior Recruiter at Corpxcel

Views:195 Applications:47 Rec. Actions:Recruiter Actions:1

Specialist - Payment Operations - Financial Services (2-5 yrs)

Pune Job Code: 1353281

Position: Payments Specialist


Company Overview: We are seeking a highly motivated Payments Specialist to join our Payments team . As a key member of our dynamic team, you will play a crucial role in addressing payment-related queries, ensuring seamless execution, and maintaining exceptional customer service.


Role and Responsibilities:


The role includes:


- Be the first port of call for payment related queries and concerns


- Investigating and responding to payment queries from internal and external parties


- Monitoring of payments execution and resolving any issues


- Working with 3rd party payment providers to resolve queries


- Ensuring payments/reports are loaded on to the system correctly and timely


- Provide and maintain exceptionally high levels of customer service


- Work collaboratively with the rest of the payments and customer service teams as we continue to scale


Requirements:


1. Educational Qualification: Bachelors/PG degree in a relevant field.


2. Work Experience:


- Minimum of 2 years of work experience in a financial services customer-facing role, preferably in a B2B context.


3. Communication Skills:


- Excellent written and verbal communication skills.


4. Problem-Solving Approach:


- Proactive and creative problem-solving skills.


5. Multitasking Abilities:


- Ability to multitask and perform effectively under stressful conditions.


6. Payments System Knowledge:


- Understanding of payments systems and settlement cycles.


7. Proficiency in Tools:


- Proficient in tools such as Salesforce, Microsoft Office, etc.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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