Specialist/Assistant Manager/Lead Assistant Manager - Change Management/Data Operations

Change Management Specialist/Data Operations: Assistant Manager/Lead Assistant Manager

- Lead the development and execution of a change management strategy and plan tailored to the transition from Google workspace to Microsoft365

- Develop and implement comprehensive change management strategies and plans for major organizational changes, ensuring alignment with business objectives and goals

- Identify and engage with key stakeholders, including executives, managers, and employees, to build support and commitment for change initiatives

- Create and execute effective communication plans to inform and educate employees about upcoming changes, project milestones, and the benefits of the changes

- Assess the impact of changes on employees, processes, and systems to identify potential challenges and opportunities for improvement.

- Design and oversee training programs to equip employees with the skills and knowledge necessary to adapt to new processes and technologies.

- Develop comprehensive documentation that outlines the migration process including step-by-step guides, FAQs, and training materials

- Proactively identify and address resistance to change, providing coaching and support to employees and leaders to navigate the change process.

- Define key performance indicators (KPIs) to measure the success of change initiatives and regularly evaluate progress against these KPIs.

- Collaborate with cross-functional teams to gather feedback and make adjustments to change strategies as needed to ensure successful implementation.

- Maintain accurate records of change management activities and produce regular reports to communicate progress and results to

stakeholders and leadership.

- Responsible for people management and perform other duties as assigned

- Creating reports summarizing the results of the change management process to identify areas for improvement in future projects

- Understand industry standard and/or client specific system development life cycle (SDLC) phases, including the ability to provide guidance on how to document business requirements and impacts on process flows.

Candidate Profile:

- Bachelor's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates.

- 4-8 years of relevant experience.

- Must have experience in managing clients directly

- Working experience with JIRA, DevOps, SharePoint & Confluence will be preferred

- Working knowledge of implementing enterprise tools to support change management process implementation and creating standard documentations

- Superior analytical and problem-solving skills

- Excellent planning, organizational and time management skills

- Strong competency in MS applications including Word, Excel, PowerPoint, Outlook and other business analysis specific tools and techniques.

- Outstanding written and verbal communication skills.

- Candidate with Six sigma certification will be preferred.

- Able to work in fast pace continuously evolving environment and ready to take up uphill challenges

- Is able to understand cross cultural differences and can work with clients across the globe