Sorted - City Head

- Lead day to day operations for a retail chain with omni-channel distribution

- Build strong tracking mechanisms and reporting to drive cost and service efficiency

- Deliver on operational plans against the strategic vision for the company

- Find and pursue cost reduction opportunities for maintaining strong P&L

- Improve store manpower efficiency, optimise space and manage stringent processes to reduce pilferage

- Maintain highest levels of CX metrics

- Stock management and inputs to daily planning

- Build consensus among cross-functional teams and influence decision making with leadership