Soroco - Business Analyst/Business Automation Associate - F&A/Logistics Domain

Business Analyst - Business Automation Associate - F&A OR Logistics

Business Automation Associate (BAA) will play a key role in gathering requirements to capture as-is process and map to-be process vision in alignment with client automation objective

Responsibilities include (but are not limited to):

- Participate in Process Discovery/ Assessment workshops and re-engineer Process flows

- Utilize Business Process Modelling, Analysis and Design experience to assess end-to-end process and identify suitable processes for automation considering the process complexity, input type, etc.

- Identify and document Process health, variations, complexity, risks, assumptions and dependencies for AS-IS process

- Baseline AHT, volumes, FTEs, SLA etc. for the AS-IS process

- During design, create smart documents with clear & concise info such as user stories & epics

- Create Process Design Documents (PDD)/ Standard Operating Procedure (SOP) documents for use cases identified

- Help define and finalize To-be process flow and prioritize Use cases for automation

- Work closely with the development team to ensure requirements are accurately mapped and suitable for development

- Create test cases and scenarios, and take responsibility for quality assurance

- Monitor and keep track of the changes that occur and initiates the Change Management process by evaluating the impact of the changes proposed

The Candidate

The ideal BAA Executive is an enthusiastic person with an attitude to learn anything and a willingness to provide the highest level of professional service.

Key Requirements and Qualifications:

- 3 - 5 yrs. of experience in Business Process Analysis with focus on F&A, Logistics

- 1+ years of experience in automation technologies with experience in building RPA solutions `

- Must have experience in automation assessment work to drive key outcomes

- Experience in building process improvements and process re-engineering (Kaizen, Six Sigma, Lean)

- Experience in usi4ng BPM tools