Solutions Architect - Presales - BPO/KPO

Solutions Architect - Presales

Required no. of years of experience

- At least 10 - 12 years of work experience in a similar capacity, with deep procurement experience. Must have experience in the BPO industry in the sales process in particular the solution design/development phase

Educational Qualification : Bachelor degree, Post Graduate will be preferred

Location : Pune, India

Essential Skills /Experience :

- Excellent communication & presentation skills

- Must have an understanding of shared services / procurement operations

Role and Responsibility :

- Interpret and translate client requirements into a solution that can be configured from a standard set of offerings. Operate as a single point of contact or as part of a team (on large deals with multiple Solution Architects) accountable to the SA SPOC from Stage 1 to deal closure and the transition to the delivery organization.

- Managing all Operating Group, senior client buyer and functional owner relationships for the designated solution

- Driving the necessary sign-off of the solution with proper input from the Operating Groups on client business objectives, industry, risk assessment, budget and preferences (see service group rules/process and escalation approach for specifics)

- Managing the sales team, Subject Matter Experts required during the sales process and the communication/collaboration with delivery organization(s)

- Directing and coordinating with Legal & Commercial in areas specific to the solution to ensure use of standards

- Collaborating with the Operating Groups to provide input to Terms and Conditions and in some cases accountable for specific Outsourcing contractual terms and conditions

- Interfacing with the delivery organization/s to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliver

- Orchestrating the action points coming out of the opportunity Quality Assurance process

- Understand and translate buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables and the right collection of offerings

- Preparing the BD spend estimate, schedule, work plan, resource/sourcing plan

- Understand and clearly define the input required to create cost estimates; Preparing the cost model estimates working with delivery organization(s), Solution Management (if applicable) and CTS to deliver the defined scope of services

- Collaborating as a key member of the sales team to represent the solution offering to the client buyer and other internal Accenture groups

- Aligning final solution architecture (including statement of work, schedules and other contractual documents) with final terms and conditions

Preferred industry : BPO / KPO Industry