Senior Consultant at First Call HR Resource
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Solution Design Role - Presales - Telecom Domain - BPO (14-28 yrs)
Telecom/ Contact center/ Telecommunication Presales n Solutions Design role in BPO
Job opening for presale n Solution design role in Telecom Domain in BPO from BPO/ ITES Industry only.
Min exp-14 yrs-30 YRS
Below is the JD :
- Creating winning proposals- Respond to RFP- s, RFQ's and proactive bids while working closely with all teams to develop the win strategy, competitor evaluation and creating differentiated value propositions.
- Bid Management - Create and execute bid-plan. Co-ordinate with Finance, Legal, Service Delivery, Transition and Technology teams for content development on pricing, transition plan, tools and technology proposals and effort estimates.
- Responding to RFI's and capability questionnaires - Articulate responses to request for information to showcase company capabilities and strengths in the specific domain.
- Pipeline Generation: Identify new opportunities in new as well as existing clients using a combination of GTM initiatives like pro-active outreach to prospects (Demand Generation), engaging with Analysts and Advisors, leveraging existing relationships, etc.
- Knowledge & Content Management: Prepare collaterals - brochures, fliers, case-studies, presentations and reusable content for solution walkthroughs and sales pitches
- Capability demonstrations: Manage client visits by coordinating with various teams and create a strong brand image. Create collaterals and decks for client presentations
- Due-diligence: Participate in on-site due-diligence and transition analysis activities to validate solution and make changes as required and work through BAFO and contract negotiation till closure
- Planning & Reporting- Building sales plans and then subsequent pipeline & lead tracking reporting. The team members will also be expected to share periodic analysis and assessment of the pipeline activity and share insights into successes & failures.
- Thought Leadership: Work proactively in understanding the changes in the TTH industry and changing value propositions and create PoV- s, whitepapers and articles working with SMEs
Skills required :
- Good Project management skills - ability to manage multiple bids simultaneously
- Good analytical & research skills; Ability to draw meaningful insights and inferences from data and build an action plan to leverage it for business growth/sales
- Customer orientation - ability to create customized solutions in line with client's needs
- Good communication & interpersonal
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