Solution Design - Order to Cash

Client: India’s Leading BPO

Designation: Senior Manager – Solution Design (OTC)

Experience: 8-12 Years

Location: Pune (preferred) / Chennai / Delhi

Educational Qualification: Graduate or Post Graduate

Professional Qualification if any: MBA from any recognized industry certification in Supply chain management

Job Description

Solutions

- Develop point solutions to address specific clients’ needs

- Support sales team by attending audio,/in person meetings to assist in the selling effort

- Understand and translate buyer requirements into a business solution offering a deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables and the right collection of offerings

- Understand and define requisite inputs to create cost estimates; Preparing the cost model estimates working with Service Delivery, Solution Management to deliver the defined scope of services

- Aligning final solution architecture (including statement of work, schedules and other contractual documents) with final terms and conditions

People / Team Management

- Demonstrate proficient leadership qualities, proactive thinker

- Management - define performance goals for team and provide ongoing feedback and career counseling

- Deal with multiple issues at the same time, able to maintain a constantly high level of alertness.

- Understand and display sensitivity to customer (Internal & External) needs and concerns and minimizes anxiety and frustration.

Change and Benchmark

- Ability to align and integrate disparate groups and align the organization to anticipate and meet the demands of an increasingly complex business environment; successfully integrates and manages multiple change initiatives simultaneously.

- Work on building benchmarks,; for delivery to Best-in-Class and identify tools, techniques and methods (including automation) that will enable capability to become Best-in-Class

- Create flexibility and agility in reacting and adapting to the changing customer demand and market conditions

- Work with Delivery teams and develop models that benchmark and improve existing process to best-in-class

General Business

- Understanding of how to integrate finance with other functional areas, such as marketing, operations and development

Skills ( Must Have)

- Working knowledge of technology, specifically in ERP such as SAP or Oracle specially in the Order to Cash Modules

- Should have implemented /designed modules in ERP in the Order to Cash, Receivables Management

- Reason with, analyze, and draw conclusions from facts and data.

- Should have done Due Diligence and have prior experience in transition of processes

- Worked as part of a solutions team.

- Good written and communication skills is essential

- Deliver performance in a high speed and demanding environment ; be able to multi-task and deliver to tight deadlines

- Willing for travel internationally for long periods

Interested candidate may post their resume at sourcing@a-square.co.in