Solution Design Manager - Logistics Firm

Responsibilities: You will be responsible for 3 major fronts of enterprise engagements: Solution Design, Program Management & Engagement Growth.

Solution Design:

- Understand client's business, use case and effectively build solutions using the existing product portfolio

- Own the Tech Win cycle for ongoing engagements

- Identify new, challenging problem statements for the client which can be solved using core organizations IP

- Identify new markets with critical problems where organization can help unlock value

- Consultative Solution Thinking: Display creativity and innovation in solution design

Program Management:

- Design effective and scalable solutions for customers with a long-term lens

- Build system architecture and implementation plans for the designed solution

- Effectively manage stakeholders across Supply Chain, Product, Operations, Strategy, CXOs

- Ensure that contract terms and conditions are met

- Address customer issues with speed and efficiency

- Prepare weekly and monthly reports on ongoing and projects in the pipeline

Engagement Growth:

- Foster positive relationships with our customers as their primary point of contact

- Work with Sales teams to identify new opportunities and generate new business

- Drive F2F meetings with customers and Exec Leadership to build long-term customer partnerships