Broad responsibilities :
- Proactively create distinct solution offering in area of Risk Management especially Fraud Prevention (Assets, Cards, Liabilities)
- Utilize existing & creating new capabilities and technologies which could eventually result in strong IP for Wipro and value creation for it's banking clients
- Participate in RFI, RFP process to ensure solution build is robust from technology, process, manpower, location, cost and capability perspectives
- Articulate thought leadership through White Papers, Proprietary Research, Blogs, Analyst Connects and participation in Industry Events
- Enable Sales Effectiveness by ensuring meaningful collaterals, training programs and co-creation of distinct solutions in the geographies and clients they manage
- Creative inputs into Solutions Marketing program like effective demand generation, social media management, working with external agencies etc. and close alignment with Strategic Marketing
Key Skills:
- CFE certification is mandatory,
- Technology background preferred, with experience in fraud Analytics, SQL queries for MIS etc.
- strong domain experience in Fraud Control, Prevention, Investigations, Regulations etc.
- Minimum 6-7 Years of experience in this stream
Desired Experience in:
Fraud Investigation and Monitoring:
- Involved in forensic investigations pertaining to customers, outsourced agencies and internal employees and forensic audit of applications to identify document frauds.
- Investigation on cases alerted through Application Fraud Inconsistency System - Hunter (Experian) to identify the syndicates, omitted information, identity mismatches etc.
- Detection and verification of fraud cases using CIBIL Detect.
- Analysis of the patterns of fraud trends, risk factors and evaluating current processes and policies and recommending improvements.
- Oversee the investigation by the regions of suspicious and confirmed fraudulent activities, making sure that appropriate action is taken according to the perceived level of risk.
Fraud MIS:
- Analysis and reporting exceptions to Management using reports.
- Periodic review with all the stake holders and quarterly review with the higher management.
- Preparing MIS and Newsletters for knowledge sharing across the team and also reporting to the region.
Process Management:
- Monthly (FMR - 1) and Quarterly (FMR 2 & 3) Fraud reporting to Reserve Bank of India.
- Annual reporting of fraud cases to the Board of Directors.
- Operational Loss Reporting and proper accounting of fraud cases for financial year.
- Implementation of Business Continuity Plan (BCP) and conducting periodic tests for Fraud Risk Unit.
- Assists in maintaining, design and implementation of existing and new fraud detection tools. Develops, communicates and implements optimum fraud strategies.
- Exploring new ways and systems for detecting fraud and enhancement of existing systems.
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