20/06 Shweta Dhawan
Associate Consultant - Finance & Operations at Crescendo Global

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Solution Architect - Presales - BPO (15-20 yrs)

Mumbai Job Code: 711536

Solution Architect job opportunity for a professional who understands the processes of BPO and holds hands on experience in providing Solutions, Presales, & delivery management. Our esteemed client is looking for a dynamic professional with minimum experience of 15 years- experience in creating presales solutions with experience in working in customer facing & client handling role. You will utilize your experience in conceptualising and building high quality deliverables. If this sounds exciting, apply with us!



A leading, global firm providing creative and strategic analytics, IT and consulting solutions for the entire enterprise value chain.


- Engage with customers and internal stakeholders to develop compelling business cases for outsourcing.

- Create responses for RFPs and creating winning theme solutions.

- Conducting due diligence for validating the solutions

- Managing stakeholders and customers across functions which would provide relevant inputs to the solutions.

- Conceptualizing and building high quality deliverable.

- Problem resolution skills and Good Analytical skills

- Hand over to delivery and hand hold where required till the project is on steady state.


- 15 years of experience in Solution Designing, Presales, Delivery management, Client management in Customer facing role in a Consulting/IT/ITES firm in a global set up.

- Should be able present the solutions to the customers.

- Excellent written and verbal communication skills.

- Travel as per the business requirements.


An opportunity to define, lead and coordinate the operations/function of the company.

A channelling & high visibility role wherein you get a chance to utilize your knowledge expertise in your domain and hone your leadership skills

Women-friendly workplace:

Maternity and Paternity Benefits

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