Solution Architect - Presales - Aviation Industry

Presales / Solution Architect

JD - Presales/Solution architect

Location: Hyderabad

Reporting Manager - Director Aviation

Roles and Responsibilities:

- Understand & own solution architecture, bring blend of technology/process/systems to provide comprehensive solution to customer needs.

- Engage with potential customers, conduct needs analysis, and identify opportunities where our product can add value.

- Understand & define user persona, user journeys for various use cases to meet customer needs, guide customer on delivering excellent user experiences.

- Prepare and deliver compelling product demonstrations, presentations, and proof-of-concepts to showcase the features and benefits of our product.

- Collaborate with the sales team to develop winning sales strategies and tailor proposals that address customer needs.

- Support the sales team in negotiating contracts and closing deals, providing expert guidance and addressing customer concerns.

- Gather and analyse market intelligence and competitive information to stay informed about industry trends and customer requirements.

- Assist in the creation and maintenance of sales collateral, including sales presentations, product datasheets, and case studies.

- Collaborate with the Marketing team to provide feedback on marketing campaigns, product positioning, and messaging.

- Conduct training sessions for the sales team to ensure their product knowledge is up to date and they are equipped with effective selling techniques.

- Maintain accurate and up-to-date records of presales activities, customer interactions, and sales pipeline within the CRM system.

- Staying up to date with latest trends, market & competition offering, innovation driven developments & changing market /customer needs

Qualification and skills:

- Strong understanding in Systems, business processes & software/hardware technology

- Min 7 to 10 years of experience in presales, solutions, user experiences & product driven engineering or a related role.

- Proven track record in presales, including successful solution sign off from multiple stake holders across operations, IT, security, architecture & decision makers.

- Proven ability to identify & articulate RoI, influence CXO decision makers for buying, guidance on adoption & benefits realisation.

- Strong technical aptitude and ability to understand complex products and provide comprehensive solutions, seek customer sign off on solutions.

Employment offer: Ref No. Ref: HR/2020-21/IT Page 2 of 2

- Excellent communication and presentation skills, with the ability to effectively convey technical information to both technical and non-technical audiences.

- Ability to work independently and collaboratively in a fast-paced environment.

- Aviation experience & technology/core systems knowledge is an advantage.