- Shapes technical proposals to be acceptable to the customer and may make solution/service trade-offs.
- Cost and risk. May manage a large design team, defining the approach to larger/more complex solution development and acceptance testing, and identifying strategic level risks and remedies.
- Influence. Determines the approach to whole classes of business, leading and influencing others in the development of new offerings.
- Business development. Works with customers to understand their business strategy and develop IT strategies and architecture for significant areas of their business.
- Requirements and design. Manages a team to agree customer requirements and produce the design, setting high level criteria for the design of major solutions and exercising design control over the implementation.
- Thought leadership. Communicates the impact of emerging technologies on customer and business to senior level customers and businesses. ? Knowledge re-use. Shares knowledge with colleagues and makes useful additions to the knowledge base. Key Performance Indicators
- Tangible feedback from customers and/or sales that major technical project definitions have influenced investment decisions. Regularly has technical strategies, architectures and proposals, incorporating trade-offs from the original specification, accepted by the relevant Business Approval review, without any requirement for significant proposal changes.
- Authors design and test documents for large, complex solution developments, incorporating strategic level risks and remedies and manages a large design team to achieve documented handover criteria.
- Can evidence a leading role in the development of new offerings.
- Documented feedback, from customers and/or sales, that IT strategies and architecture for significant areas of the customers business have been developed as a result of working with the customer to understand their business strategy. ? Authors high level design documents for major solutions, managing design requirements and implementation teams and maintains an audit trail for an effective design control process. ? Delivers presentations and white papers on the impact of emerging technologies to senior customer and business representatives.
- Regular contribution to, and user of, company knowledge repositories and events
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