SoftwareONE - Manager - Inside Sales Account

Job Profile :

The Inside Sales Account Manager or Business Development Representative is the primary point of contact for customers.

- She/he will be responsible for a particular geographical area or list of accounts in the region and carries a sales target. A BDR will always be based in our office.

- The Business Development Representative will also coordinate with the various Teams in SoftwareONE and ensure customer needs are met in a timely & accurate manner.

Key responsibilities of this function include the following :

- Sales

- Daily customer engagement over the phone

- Execute marketing activities

- Fast & accurate information dissemination to customers

- Lead generation and Closures

- Sending Proposals, Order Processing and Payment Follow-ups

- Managing customer information

- Work closely with the Business Development Managers

- Helping with the licensing queries and providing adequate information to the customers.

Primary Job Functions :

- Achieve the revenue target for your assigned territory/accounts.

- Become a Licensing Expert and Advisor for the Customer and Certify on the Licensing Certifications.

- Connect via voice/phone, day-in and day-out, with SoftwareONE customers in the assigned territory to ensure top-of-the-mind "SoftwareONE" recall and resultant sale of SoftwareONE offerings.

- Position SoftwareONE Portfolio of products and solutions to customers by phone.

- Analyze the install base in the target customer accounts to:

- Maintain good relationship with customers to increase customer satisfaction.

- Work with internal and external resources to fulfill the Regional, team and individual goals.