Software Procurement Manager - BPO/ITeS

1. Understanding business requirement - This includes understanding business need for product / services in terms of market landscape, quality, budget and timeline

2. Finding and Assessing the relevant right suppliers - This includes searching for supplier of required product/services, evaluation of product/services, vendor capability assessment including scale of operations, ability to meet HCL requirements etc. Basis internal assessment of suppliers, they are shortlisted for the next stage.

3. Request for Quotation/Proposal (RFQ/RFP) - This includes sharing the product specifications/Scope of Work with the shortlisted suppliers and requesting for competitive quote/proposal within a defined timeline.

4. Comparative Evaluation of Supplier Quote/Proposal and Benchmarking of Costs - Basis the quote/proposals submitted by suppliers, a comparative evaluation is prepared on Key parameters.

5. Negotiation with Suppliers - Basis the comparative evaluation, negotiations are carried out by supplier to get the best rates for best quality product/proposal with favorable terms and conditions.

6. Supplier Selection - Basis the final negotiations on rates and other terms and conditions, vendor is selected

7. Processing of order pack and Tracking PO Issuance / Contract Signing with vendor - Post selection of the supplier, an exhaustive order pack is created along with a repository of commercial comparative and justification note for selection of a particular vendor. The Order pack is approved in work flow process(Capex/Opex) so as to enable PO creation team to create and release PO. For Contracts, coordination with internal stakeholders and vendor to arrive at mutually acceptable terms and assist user in getting the contract signed from Legal

8. Managing Delivery and Payment Related Issues: Incumbent is also responsible to ensure that the deliveries are expedited and open issues addressed so that order is executed. Similarly incumbent is also responsible to address vendor's concern on payment reconciliations is the issues are not getting addressed by account payable team