Sodexo - Head - Learning & Development

We are inviting applications for an exciting career opportunity with Sodexo.

Job Title: Head - Learning & Development

Reports To: Vice President – Human Resources

Work Location: Malad (West), Mumbai

About Sodexo

Sodexo was founded by Pierre Bellon in 1966 in Marseilles, France and is today the world leader in Quality of Life Services. The company operates in 80 countries with 428,000 employees who share the same passion for service. Sodexo is the 18th largest employer worldwide having turnover of 18.4 Billion Euro.

We conduct Employee Engagement Survey to understand employee engagement and identify and act upon opportunities for progress. We offer a world of opportunities throughout the career, whatever the position and level of responsibility, Sodexo employees benefit from strong development opportunities. We promote international mobility, we draw our performance from the diverse mosaic of our talents.

- Head and live L&D vision & strategy to the company strategy thus supporting achievement of business goals

- Work with the T&D Team to translate the T&D Mission into effective plans and schedules

- Culture Development –Programs to align Sodexo Leadership and the Organization to Company values and Ethical principles through behavioral interventions

- Manage Change through the year as the Business scenario changes

- Update on a Monthly / Quarterly / Annual basis, the progress vs plan. Work in tandem with the T&D team in Reviews to update and highlight the impact of T&D and vice versa.

- Build and own an effective schedule of resources (people, travel, materials etc) necessary to deliver the calendar. Update as and when required.

- Build the budget and forecast necessary to deliver the plan, challenging to make sure activities are done to the right standard in the most cost-effective way possible. Monitor spends against the budget for variances and align actions when necessary.

- Custodian of the Learning Policies and Processes including regular revision and updating

- Manage the audit process and ensure all work instructions are up to date and being followed

- Manage the functioning of Sodexo Academy for Culinary Skills Training

- Build customized training plans and implement them across all levels (Induction & Orientation, Process training, Awareness sessions, Training specific to the Sodexo way, Culture Building, Competency based training, e-learning etc)

- Sodexo On boarding and Job Ready Training

- Leadership Development and Learning for Successors/Hi-pots

- Individual Development Plans for key Talent and Succession planning for key leadership positions. Manage the succession plans and the leadership development process

- Select and Manage Consultants and Outsourcing of training when needed, Leverage through partnerships with training institutes and organizations

- Design and manage the Campus Program (Management Trainees & Interns)

- Work with the Business Development/Ops team to present training strategy during RFP meetings

- Design customized learning paths for the key teams – viz, Sales team to ensure understanding of the Organizations’ strategy, positioning and business thus leading to better business growth opportunities

Key Competencies:

Strategizing: Determining & aligning L&D strategies to the company strategy thus supporting achievement of business goals

Managing Change as the business scenario changes

Resource Building & Management: Policies, Material, People, Financial

Training: Management, Leadership, Quality Improvement, Behavioral, Customer Service, Sales, Process Training and Language Enhancement.

Content Development

Succession planning and Leadership Development

Leadership and team building skills

Client focus

Good communication skills

Maneesh Goel
Senior Manager - Workforce Planning & Deployment
Sodexo India On-Site Service Solutions