Manager - Reverse Logistics Business Segment: Supply Chain Job Description: - Managing overall Reverse Logistic Process - To ensure timely pick ups from customers by coordinating with logistic partners - To engage with multiple stakeholders for network-wide program implementation - To coordinate development of tech products with the product team in line with the process requirements - Expansion of Open pick ups (Doorstep QC) by aligning existing partners / on-boarding new partners - Managing customer experience matrix in Reverse Logistics leg - Quality Centre Operations - Managing Return to shipper shipments and to work continuously on improvement in seller experience - Managing seller disputes, identification of gaps and to ensure continuous improvement - Managing team and work towards having superior customer as well as seller experience - Vendor On-boarding and Vendor Management in reverse Leg - Managing overall PNL in Reverse Leg and drive cost saving initiatives Education/Experience: - Bachelors / Master's Degree in any discipline - 4 to 5 years of experience in E-commerce supply chain background - Excellent analytical &amp; problem solving skills - Basic SQL Data Extraction skills - Good Project management experience - Good knowledge of ground courier operations - Ability to influence other teams and align them towards the common goals

Gurgaon/Gurugram

Snapdeal.com - Manager - Reverse Logistics 

Snapdeal.com - Manager - Reverse Logistics  ,Job Description for Snapdeal.com - Manager - Reverse Logistics  in Snapdeal in  Gurgaon/Gurugram for (4-8) years of experience. Apply Now!

Job Description for Snapdeal.com - Manager - Reverse Logistics  in Snapdeal in  Gurgaon/Gurugram for (4-8) years of experience. Apply Now!