Snapdeal.com - Assistant Manager - Process Excellence

Assistant Manager - Process Excellence

Role Description :

- Design, manage and improve Key Business Processes at an organizational level and the inter-related work systems. Leading process improvement projects through Process Gap identification, innovatively designing the - To be state- using Lean / Six Sigma / TQM /PDCA methodologies, leading to improvements in operational efficiency and effectiveness.

Responsibilities :

- Identifying the current state of the process, Identification of gaps, conduct root cause analysis and drive improvements at the process and activity level.

- To implement the rollout of Process Excellence(PEX) initiatives and systems with focus on Business process reengineering/Process transformation by developing process modeling (to-be state) and measurement systems across multiple business functions.

- Incubate and bring in new methodologies for process improvements and deploy corresponding analytical tools/systems to measure effectiveness of the same leading to creation of KPIs.

- Review and monitor Efficiency/productivity and effectiveness measurement metrices and thereby drive business improvements through a structured methodology.

- Prepare a plan for continuous improvements in the standard processes using techniques of Lean, Six Sigma, and PDCA etc.

- Manage organizational Projects throughout the project lifecycle of Planning, Execution, Monitoring and Control.

- Organize and coordinate training for identified employees on various process improvement tools and techniques.

Desired Qualification :

- Graduate with around 3-4 years of Experience in similar profile.

- Mandatory Knowledge of Quality systems -Six Sigma/ Lean / PDCA /TQM

- Strong coaching and facilitation skills

- Ability to manage multiple projects and stakeholders.

- Business Pragmatism

- Sound computer skills - MS Office, Visio, BPMN etc.