Program Manager - Loyalty & Referral
ABOUT SMYTTEN
Smytten is India's largest premium discovery and trial platform which stands on a podium of Top 20 shopping apps on play store where consumers can enjoy a specially curated online shopping experience hassle-free. One of India's largest online platforms for premium product discovery & trial. We are the very first Start-up in Gujarat to cross the 100 Crores funding mark this year, with more than 10 million users. We are one of the leading innovators in consumer tech, fueling the growth of a potentially large D2C market in India that is expected to be a $100 Billion market by 2025. It cuts across multiple premium lifestyle categories like Beauty & Grooming products, Food & Beverages, Health & Wellness and 10 more categories. he Smytten squad has young enthusiastic minds who give their 100% in breaking all the records across the Globe.
ABOUT THE POSITIONYou are responsible to secure new clients & contracts to generate sales & revenue for Digital Gift Voucher in Loyalty Marketing, Product Promotions & Employee recognition programs. Partner with Online & Offline channel partners, resellers etc.
JOB DESCRIPTION Job Title: Program Manager - Loyalty & Referral Job Type: Full-TimeLocation: Bangalore
Roles & Responsibilities:
- To generate user referral for Smytten using referral marketing a loyalty currency
- To retain and upsell users with their loyalty points
- Generate & maintain strong sales funnel all the time
- Strategic partnership or alliance with Online & offline channel partners & resellers to increase sales
- To manage coordination with all internal support teams to ensure sales & on ground execution
- Market study in terms of competition mapping, market intelligence and market share
- Leverage owned marketing channels to reach users
- Closely work with merchant sales team to on board desired brand and product promotions
Requirements:
- Bachelor's degree (or higher) in Business Administration or relevant discipline
- 5-8 years of experience in similar industry
- Good amount of knowledge about Loyalty Marketing, rewards management and Promotions for B2C or E-Commerce Platform.
- Good Client Relationship & Negotiation Skills
- Good working knowledge in MS office
- Able to work independently with minimum supervision and achieve stretch targets
- Able to manage multiple-task, Workload, and priorities
- Excellent interpersonal communication-
Key skills & attributes of an ideal applicant :
- Thrives in a fast-paced, collaborative environment.
- Results and solutions focused.
- Confident, articulate and able to influence at all levels with exceptional leadership and interpersonal skills.
- Excellent written and oral communication skills in English