SMERA - IT Infrastructure Manager

Position : IT Infrastructure Manager

Core Areas Windows, AD, Server Virtualisation - VMWare/Hyper-V, Networking - LAN & WAN, Storage - SAN & NAS, Backup solutions, Firewall, Mailing, Data Security, License Management etc.

Profile Responsible for the IT Infrastructure management & operations, encompassing specific responsibilities include but not limited to :

- Helping maintenance, support and operations of IT infrastructure, Core network and Data center functions

- Management and maintenance of DC & DR Servers, Backup, Storage, Core Security, Firewalls etc.

- Conducting regular DR Drills

- Licenses and asset utilization and tracking, lifecycle management

- WAN & LAN management, upgrades, maintenance

- Wi-Fi, Wireless Controllers & security

- Network Audit & reporting

- Internet Bandwidth provisioning and reporting

- Technology evaluation POCs, Negotiations and Sourcing

- Scheduled reports, reviews

- Liaising with Internal Compliance team and help in maintaining security and statutory compliances related to IT

- Responsible for the delivery, management and availability of IT infrastructure though internal IT Infrastructure team and FMS/ other vendors.

- Building IT infra capabilities by implementing major technology changes, thereby improving the overall efficiency within a tight time-frame & negligible loss of business.

- Design and implement monitoring controls, tracking and reporting and report key IT operations metrics. Accountable for planning, operational procedure & process management.

- Responsible for vendor management in the areas of IT infrastructure and info security implementation.

- Manage internal and FMS team, ability to work on multiple projects with multiple deadlines. Ability to communicate clearly with all the concerned stakeholders.

- Ability to innovate and provide solutions for business problems. Develop, implement, and maintain processes and procedures for effective delivery of services and compliance with regulatory guidance.

- Establish and implement 'best-practice standards as well as departmental policies and procedures.

Skills :

- Excellent communication and interpersonal skills, provides guidance/suggestions, resolves complex issues, self-driven and proactive, innovation & new approaches, problem solving and crisis management, judgment & decision making.

Qualification : BE (Computer/ Electronics Engg. Or equivalent)/ MCA

Certification : ITIL, Microsoft, CISCO, PMP

Experience : 7-11 Years