What you'll do:
- Analyse Sales, Marketing & Usage data from various sources to identify trends, insights, and opportunities.
- Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).
- Prepare and deliver presentations to the internal team, clients & partner teams, explaining your findings and recommendations. - Translate business requirements into comprehensive functional specifications, user stories, and technical documentation for development teams.
- Collaborate with the Product & Business teams to implement data-driven strategies and improve overall effectiveness.
- Generate unique insights that can help in validating business/pilot initiatives and product roadmap. - Conduct research to understand industry trends and competitive landscape.
- Assess the market size (& the sector) and business potential to make recommendations. - Should be able to deep dive into the finances (margins, unit economics etc.) to determine the viability and scalability of business.
- Assist them in formalizing business plans and track their performance against defined goals. - Put together relevant metrics in support of tracking and measurement.
- Keep up the product learning with new releases and enhance the domain knowledge
- Demo the product and help client understand the automation journey
- Help client collate the data which is required to roll out the product.
- Recommending process improvements to increase a business's efficiency.
What we seek:
- Bachelor's degree in engineering, IT, Marketing, Business, or a related field.
- Prior experience as a Business Analyst or similar role.
- Excellent presentation skills, with the ability to communicate complex data in a clear and concise manner. - Strong program management skills. Thorough with details and follow-ups.
- Strong analytical skills, with a problem-solving attitude.
- Excellent written and verbal communication skills.
- Excellent organizational skills to maintain information in a structured manner
- High bias for action and a Can-Do attitude to drive outcomes.
- Ability to work independently and as part of a team
- Familiarity in Google Analytics is a plus.
- Self-motivated, works well individually and in teams.
Good to have:
- Interest, understanding or experience in Cognitive Ai / Conversational Ai space will be an add on.
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