SKP Group - Senior Manager - Offshore Accounting - CA

About SKP

SKP is a leading professional services group in India, providing a wide range of services for businesses entering India as well as expanding overseas, finance and accounting solutions, business function support, governance and tax risk management. With over 600 team members operating from five locations across India, we serve over 500 clients, including multinationals, companies listed on exchanges, privately held and family-owned businesses from 48 countries.

Since inception, our founders have emphasised on professional standards and personal service; and to this day we continue to reflect this progressive mindset by serving our clients across multiple industries with quality, integrity, respect and a continuous pursuit of excellence.

Our Processes are conducted methodically in line with globally accepted standards. With a single point of contact, our clients can be assured of quality-driven service that not only helps reduce cost and free up managerial resources, but also facilitates business growth. We solicit pertinent information upfront through exhaustive research and study of the case.

Our People have an in-depth understanding of the client's needs by working closely and collaboratively with them. Also, our culture of care motivates us to consistently increase our responsibility towards society.

Our Innovation stems from automation through technology and by creating tailor-made solutions for each client's unique needs.

Our Service Delivery aims at providing not just advice but practicable solutions. We believe in a holistic partner-led approach that leverages our expertise and in-depth business knowledge. We stay abreast with the latest developments in Indian regulations and share them with our clients through a series of alerts and updates.

Our Requirement

We are looking for a Senior Manager/Manager, who is passionate about client servicing, solutioning and delivery excellence and wants to be an integral part of our exciting growth plans. The person will be part of the client acquisition team which understands the client situation and problem and develops the solution, going on to managing the transition of processes to the SKP delivery team. S/he will build on our strong existing client relationships by engaging with key client staff not only on operational matters but also on their business issues, creating revenue generating client mining opportunities. The person will oversee all aspects of ongoing operations - from delivery to people to process. The role will essentially be one of development, of growing and motivating people, adding value through delivery and making discontinuous improvements to the way we work. S/he will necessarily be a team player with an ability to collaborate with other teams within SKP and in the client organization.

Details of the position:

Location: Pune

Designation: Manager

Experience: 7 to 10 years

Salary Details: Rs.10 LPA - Rs.15 LPA (including fixed and performance linked variable)

Job Description:

Client excellence

- Anticipates clients- future needs and initiates appropriate action, and looks to resolve issues that go beyond immediate client problems or demands.

- Establishes and maintains strong relationships with clients through pro-active and regular communication.

- Understands client business and the impact and benefits of the processes being handled. Should be able to articulate this very clearly and should be able to train his team accordingly.

Growing the business

- Recognizes, responds and drives new business opportunities with existing clients.

- Spots new opportunities through the very good understanding of client business and communicates these appropriately

- Ability to communicate effectively, services offered by SKP, in a manner which demonstrates clear benefits to the client

Planning and organizing

- Responsible for reviewing of delivery schedules and ensure that timelines are always met without affecting the quality of the deliverables

- Ensures that appropriate timescales are established so that tasks are completed within stated deadlines.

- Takes responsibility for ensuring high standards for a finished product before delivering for final approval.

- Ensures staff are fully utilised on assignments as appropriate to their level.

- Manages to optimize workforce utilization within various processes

- Assessing the resourcing requirements and raising the indents

Financial management

- Keeps the client involved and informed about scope creep; ensures the client takes the buying decision to incur additional fees.

- Ensure bills are raised promptly, receivable are collected before due date and gross margins are protected.

- Ensures that the workload of client processes is in line with the signed contract and notifies well in advance if there are changes in volumes or scope which could impact the deliverables or gross margin.

People development

- Delegates challenging tasks and responsibilities that help others to develop their overall capabilities.

- Provides ongoing coaching and mentoring that supports individuals- development needs.

- Supports and provides encouragement to colleagues to undertake learning and development activities.

- Provides feedback to others on a timely basis.

- Shows an understanding of different development methods and demonstrates an ability to operate in a coaching as well as a - tell- style.

- Enthuses, motivates and generates commitment from others through appropriate style of communication.

- Communicates a compelling view of the future and inspires others

Teamwork

- Confronts issues and challenges others in a positive way to ensure the completion of specific tasks.

- Conveys views to others in a direct and open way to arrive at a mutually acceptable result.

- Ready to help other teams during their peak flow or critical stages

- Actively seeks opportunities within the company to take on projects which benefits the company

- Ability to share ideas/experiences and invite ideas from others

- Brings issues, conflicts and disagreements out into the open and resolves them diplomatically.

Operational

- Takes complete ownership of processes and clients

- Ensures a good training program is in place for each process

- Responsible for regular review of process, SLAs and process improvements

- Provides technical expertise and knowledge wherever required

- Should be able to set up new processes and migrate and stabilize new processes

- Should have a very good understanding of risks, risk assessment and risk mitigation procedures. This will ensure that the processes are geared up to have adequate controls.

- Should ensure and review the quality management of processes

- Should be able to make firm and logical decisions and able to convey them both to the team and the client

- Should be able to escalate critical issues well in advance

Candidate profile:

The following attributes are required in candidates applying to this position:

Chartered Accountant with 7 to 10 years- experience of which at least 5 should be in a client facing role and managing large teams

Should have strong domain knowledge (accounting and reporting, business processes)

Should be a confident and dynamic, a self starter

Exposure to consulting/problem solving/performance improvement will be an added advantage

Exposure to service delivery in outsourcing/shared services will be an added advantage