The person will be responsible for following:
- Scanning the market and assessing emerging technologies that will benefit operations
- Champion the process redesign that may be required for leveraging technologies
- Designing the workflow solutions as per business requirements
- Creating the Business Requirement Document (BRD) and Business case for technology deployment
- Providing support to the development team / technical consultants with respect to the Business Logic and various other requirements
- Active involvement in designing best-fit solutions for the business
- Timely delivery of the solutions
- Single point of contact for the business with regards to Implementations and support related activities
- Develop a technology deployment roadmap in consultation with the Operations and technology teams
- Give demos to external client prospects and internal teams on the technology solutions
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