Business Analyst - We are looking for a data-driven individual with a problem-solving mindset to work on our enterprise voice assistant platform and help us take it to new heights. Responsibilities : - Support the delivery teams to drive improved product quality and customer satisfaction by leveraging data to study business and UX impact for features and product improvements - Deliver. You do more than talk ; you put things on paper, get your hands dirty, and execute with precision make sure products and features are launched - Deep dive into data and identify right problem statements and right segments to target and take experimentation driven product delivery approaches. - Work closely with Solution Product Managers and Customer Success to deliver standardized customer dashboards to enable understanding of BOT health and performance with minimal guidance - Collaborate with Product Management to build the roadmap for Enterprise-grade Conversational Analytics - Capture insights from customer feedback, experiments, research, and data analysis to identify trends and pinpoint the drivers behind them; translate these insights into tactical solutions to improve our voicebot deliveries - Becoming the domain champion of the product/function with a clear data-driven understanding of how callers interact with our voicebot. Requirements : Mandatory : - Working knowledge of scripting (one of Python, R) - Strong knowledge of databases (SQL, MySQL) and platforms (Superset, Tableau, Metabase, Google Analytics, Clevertap, MixPanel etc.) - Strong communication skills ; ability to effectively communicate the insights developed to the various stakeholders in the organization - Able to work with agile product development teams and able to identify new ways to help your team be effective. Good to have : - Brownie points to folks who've built or worked on analyzing conversational AI products - Experience working on Machine Learning and NLP systems

Bangalore

Skit.ai - Business Analyst 

Skit.ai - Business Analyst  ,Job Description for Skit.ai - Business Analyst  in Skit.ai in  Bangalore for (1-4) years of experience. Apply Now!

Job Description for Skit.ai - Business Analyst  in Skit.ai in  Bangalore for (1-4) years of experience. Apply Now!