Site Merchandiser - eCommerce

Site Merchandiser role with an leading E-commerce company

Location: Bangalore

Experience: 1 to 6 years

Responsibilities:

- Coordinating and managing resources to provide thorough and authoritative detail page content.

- Broadly managing the quality of our catalogue and the resulting customer experience; managing related projects such as improving product data quality, attribute and image collection, browse cleanups, photo studio usage, etc.

- Tracking and analyzing customer needs based on customer behaviors including searching, browsing and purchasing, identifying problems and opportunities and responding accordingly, engaging the cross-functional team where necessary.

- Planning and executing the site merchandising calendar. This includes email programs, new product launches, cross-category placements, developing and executing company site-wide events, browse tree design and search results.

- Develop merchandising for large storewide promotions, and work closely with buyers and marketing to schedule promotions.

- Create emails, category pages, brand stores, campaigns, and develop and manage free search improvement projects.

- Synthesize and analyze relevant content metrics.

- Propose new traffic-driving content strategies.

- Regularly develop, test and analyze new merchandising tactics that sell products across all categories and increase conversion rates, documenting the results and sharing best practices with the team.

- The Site Merchandiser must be able to think and act both strategically and tactically.

The ideal candidate will demonstrate the following :

- Experience designing and executing online customer experiences.

- Strong communication skills; experience in coordinating teams and communicating to senior management.

- Strong bias for action and ability to prioritize.

- Ability to use hard data and metrics to back up feature and customer segment recommendations.

- Aptitude for organization, flexibility and producing results in a fast paced environment.

- Capability to meet our technical requirements, which include HTML, XML and Excel, plus the ability to learn our in-house tools quickly.

The ideal candidate will be innovative, team oriented, an effective communicator, have a desire to participate in change and appreciate a dynamic environment with rapidly changing priorities. We are seeking someone with demonstrated history of successful project ownership and using customer data to identify and prioritize opportunities. An understanding of, and passion for, e-commerce is highly desired.

Basic Qualifications :

- BA/BS required

- Strong communication skills and high standard of written English

- Aptitude for organization, flexibility and producing results in a fast paced environment.

- Strong bias for action and ability to prioritize

Preferred Qualifications :

- Demonstrated ability to use hard data and metrics to back up feature and customer segment recommendations.

- Capability to meet our technical requirements, which include HTML, XML and Excel, plus the ability to learn our in-house tools quickly .

Deepa M