Who we are &amp; What we do? Signzy is one of the fastest growing Regtech companies founded in 2015. Recognized by MEDICI Global &amp; EY as the only Indian startup among the RegTech Top 21 startups, 2020. Signzy currently offers digital on-boarding solutions for banks, NBFCs and other financial institutions. We help institutions make their digital regulatory processes simple, secure and compliant. We at Signzy believe that through a combination of Artificial Intelligence and blockchain we can ensure that digital compliance is convenient but yet secure. At Signzy we breathe software and exploit the latest technologies to create the most amazing products. We comprise a tech-savvy team and are backed by investors who are enthusiastic about creating solutions using technology. This is an invitation to be a part of the future ! Who are we looking for? Signzy is looking for candidates who will be in charge of managing company relationships with its Global clientele. They are in charge of building long-term relationships with a group of our customers. They may be in charge of finding new business, be assigned prospects, given accounts, or a combination thereof. This is a unique opportunity to join a truly innovative team. Candidate will be working in an incredibly fast-moving business and have the opportunity to make valuable contributions. The successful candidate is a sales professional with a willingness to work in a start-up environment. This is a great opportunity for the right candidate to forge a career in India's fastest growing sector. Key Responsibilities and Accountabilities: - Responsible for building &amp; nurturing relations with clients &amp; key personnel within client companies. - Develops and maintains the client relationship, ensuring that all assigned client accounts are obtaining value and ultimately be responsible for overall client satisfaction - Alerting the sales team to opportunities for further sales within key clients. - Generate sales among client accounts, including up-selling and cross-selling - Operates as the point of contact for assigned customers and addressing their concerns &amp; complaints - Communicates client needs and demands and makes sure clients receive requested Signzy products and services in a timely fashion - Conducting business reviews to ensure clients are satisfied with Signzy products and services. - Keep records of client transactions and forecasts and tracks client account metrics - Closely monitor processes and performance trends, undertake scalable initiatives for continuous improvement, take corrective action as necessary - Coordinate with internal cross functional teams to ensure consistent service to multiple clients concurrently, often meeting deadlines Aptitude/Personal Profile:' - 8 - 10 years of Global Customer Success / Account Management experience with a track record of managing &amp; scaling operational functions. - Knowledge of the BFSI industry - ability to understand client's business, their market sector, regulation compliance and be able to discuss knowledgeably with the client. - Must have excellent organisational skills, attention to detail and the ability to prioritise in a changing environment. - Excellent communication and negotiation skills - Ability to work well with teams. - A customer-oriented attitude who drives results &amp; achieves high levels of customer satisfaction. - Proactive problem prevention and issue resolution ability. - Communicates effectively-tailored messages appropriately to various stakeholders.

Mumbai

Signzy - Global Customer Success Head 

Signzy - Global Customer Success Head  ,Job Description for Signzy - Global Customer Success Head  in Signzy in  Mumbai for (8-10) years of experience. Apply Now!

Job Description for Signzy - Global Customer Success Head  in Signzy in  Mumbai for (8-10) years of experience. Apply Now!