Sify Technologies - Enterprise Account Manager - Technology Sales - BFSI Sector

Purpose:

The role holder is responsible for New Account development. Profile involves understanding the industry, enhancing and developing products/ services offered to existing customers.

Main Priorities:

- Generate new business by hunting for new accounts in the Enterprise segment.

- Cover a set of accounts build relationship with decision makers to for identifying the opportunities for the new products/ services & enhance the existing infrastructure for additional revenue.

- Maintaining and increasing business from existing customers.

- Adhere to defined sales processes and maintain/grow the funnel as per organizational growth plans.

- Champion the customer's cause internally with various teams to ensure quality solution, timely delivery, top-class support.

- Escalate customer issues, process anomalies and pain points in a timely manner to seniors

- Report sales data, competition information and market data as per requirements

Key Outputs:

- To achieve weekly/monthly/quarterly order booking sales targets for the set assigned/new accounts

- Drive Maximizing Revenue per customer and Collection targets from the accounts

- Defend the revenue with the existing accounts and ensure higher share of wallet

Relationships:

Internal: Reporting Manager, Collection Team & Sales Specialist Teams

External: Enterprise Customers

Reportees: None

Key Performance Indicators:

- Increased quarterly business volumes as per target set for the business

Industry Type:

Telecom/ ISP - Preferably from Connectivity or Network services, Cloud solutions, Hosting services, Managed (Enterprise IP) Voice, Security solutions, Managed infrastructure services, System Integration services