Shyft - Content Writer - UX

UX Writer

Shyft is an early-stage global health tech platform. We combine lifestyle management solutions (Nutrition, Yoga, Exercise and more) with technology to help our customers track, reverse and manage chronic health conditions. The product will have health tracking based on wearables & diagnostics, integrated with full stack wellness services like Yoga, Nutrition & Exercise, to provide high impact and fast recoveries to the customers. The platform will also solve for scaling a highly personalized journey with focused communities, one to one mapping to coaches, and commerce, to show high impact to the customers.

Shyft is founded by experienced entrepreneurs - Pankaj Chaddah & Pooja Khanna, and recently closed its seed round of funding (US 6 Mn), led by Binny Bansal, General Catalyst amongst others.

- As a UX writer, you'll be our in-house wordsmith, championing the importance of language and giving our brand a consistent voice across all user touchpoints.

- Your role isn't just limited to writing - you'll be a part of the entire product design & development process, drawing insights to devise a comprehensive UX editorial strategy ensuring that the product layout and copy work harmoniously together.

- You'll help shape the vision for content and drive product narratives across multiple platforms.

Responsibilities :

1. Translate product requirements into good UX copy that leads to intuitive user experiences across products. Copies and microcopies must be user-friendly, along with being compelling and concise.

2. Collaborate with designers and product managers to write and test user-focused solutions across various product touch points, while maintaining the brand's tone and voice

3. Conduct user research in order to build a strong sense of empathy for our target audience

Desired Skills :

1. Undergraduate/Graduate degree in Journalism, English, Communications, or related- discipline with 2-3 years of work experience

2. Great written and verbal communication skills

3. Experienced with writing or editing content for web and mobile experiences

4. Understanding of UX research fundamentals and the UX design process

5. Empathy for users and a knack for storytelling