Showtime Events - Director - Client Servicing

CLIENT SERVICING DIRECTOR

BANGALORE

Role :

- Conceptualizing and executing strategies and plans to achieve organizational targets in order to ensure profitability

- Monitoring competition and devising effective counter strategies

- Identify and prioritize needs/risks and develop solutions

- Should be a proactive professional with diverse experience entailing client servicing and operating the event

- Ensure maximum client satisfaction by understanding client's requirements and delivering Quality service

- Out of the box thinking / Lead creative discussions

- Establish excellent rapport with client teams

Responsibilities :

- Generating business from existing accounts and achieving profitability & sales growth

- Designing & mapping processes for achieving flawless production & operational efficiency (Checklists, Project Trackers)

- Frequent updates to client on the status of the Project

- Preparation of estimates along with Ops teams

- Ensuring smooth project management

- Identifying and developing new streams for revenue growth and maintaining relationships with clients for continuous business

- Ensuring client satisfaction at all stages of project

- Networking and socializing with client teams, at every given opportunity

- Attend meetings and plan as per client's expectation.

Skill sets, Experience and Education :

- ONLY from top event management agencies

- Computer savvy

- Effective/logical communication skills both verbal and written

- Should have inter-personal maturity and organizational skills

- 6 - 9 Years of relevant experience

- Graduate, MBA/Diplomas in event management will be an advantage