As a First mile & RTS Head, you will Location: Bangalore Person will be responsible for managing manpower, infrastructure and also plan the First Mile & RTS (Return to seller) operations in terms of receiving/ sorting/ dispatching that helps run a seamless supply chain system at a National level. Ideal profile is someone with a minimum of 6-8 years of supply chain operations experience with rich experience in First-Mile delivery and in team management. Someone who sees the big picture of the system, identify the inefficiencies, frame the optimizations that can be done, Scale the operations across all the cities. Responsibilities: - Own end to end First Mile & RTS operations and ensure the end to end smooth running of logistics operations across India - Ensure availability of adequate and trained manpower at FM/RTS hubs and all the cities as per manpower and business plan - Manage cost, quality, and efficiency to achieve business objectives of E-commerce vertical - Ensure commercial and statutory compliance are met along with the support of teams across all the cities - Maintain the cost of operations as per the annual & monthly budget - Bench marking with Competition by updating regarding First-Mile Delivery solutions, coping up with latest trends, innovations and industry best practices - Maintaining good rapport with sellers and be the first point of contact for resolution around seller pickup and delivery issues - Influence any changes necessary to meet statutory requirements, ensuring minimum risk to staff members and the business What to Bring: - MBA/PGDM from Tier I college - 6 to 8 Years of relevant experience. Preferable Companies/Industries - Logistics & Supply Chain, Courier companies E-commerce, FMCG - Operational Knowledge of Logistics/Couriers/Retail/FMCG/FMCD industry

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ShadowFax - Director/Associate Director/Head - First Mile & RTS Operations - IIM/MDI/ISB/FMS 

ShadowFax - Director/Associate Director/Head - First Mile & RTS Operations - IIM/MDI/ISB/FMS  ,Job Description for ShadowFax - Director/Associate Director/Head - First Mile & RTS Operations - IIM/MDI/ISB/FMS  in ShadowFax in  Others for (6-8) years of experience. Apply Now!

Job Description for ShadowFax - Director/Associate Director/Head - First Mile & RTS Operations - IIM/MDI/ISB/FMS  in ShadowFax in  Others for (6-8) years of experience. Apply Now!