ShadowFax - Assistant Manager - FMRTS

JD for Assistant Manager

Job Summary:

Employee will be responsible for overseeing the day-to-day operations of our ecommerce sort center. This includes managing a team of supervisors and associates, ensuring that all processes are running smoothly, and meeting the performance goals set by the company. The Employee will also be responsible for maintaining a safe and positive work environment and working closely with other departments to ensure the overall success of the company.

Key Skills Required:

- Team Management.

- Ability to handle 5-8 hubs simultaneously.

- Inventory Management.

- Vendor Management.

- Customer Service.

- Performance Matrix.

- Process Improvement.

- Compliance and Regulatory Affairs.

- Cost Management.

- Reporting and Analysis.

- Functional Skill:- Team management, Vendor Management, Project Management, and Any relevant certification will be added advantages.

- Behavioral Skills - Good communication and analytical skills Excellent customer service skills in the areas of problem-solving, task prioritization and follow-up. Ability to work well in a team environment. Collaborate with internal and external resources in order to gain credibility with senior management.

-Language Mandatory -HYDERABAD- Telugu & Kannada , Chennai -Tamil & Malayalam