ServiceNow Architect/Manager - CMMI5 IT Consulting Firm

Opportunity with leading ( CMMI5) IT Consulting Firm hiring - Service now Architect ( Manager)

Kindly PFB the JD for reference :

Key Responsibilities :

- Should be able to manage and drive the technical implementation to a successful conclusion requiring strong project management skills coupled with a ServiceNow background

- Contribute to the development of your own & team's technical acumen including staying on top of new ServiceNow releases & features

- Be actively involved in business development activities to help identify and research opportunities on new/existing clients

- Deep understanding of JavaScript and Web Services. Working knowledge of Angular JS is desirable

- Should be comfortable with Solution architecture, Process design & Development across different ServiceNow modules including but not limited to ITSM, ITBM, ITAM, ITOM, HR, GRC, SecOps

- Implementation experience with SAM, Discovery and/or GRC is desirable

- Perform implementation reviews and ensure the prompt and proper resolution of technical challenges

- Should ensure that the technical aspects of project deployments are met by providing the necessary documentation/deliverables and technical guidance, code reviews etc

- Design and deliver consulting and technical methodologies around the ServiceNow platform

- Familiarity and experience working in an agile development environment

The following certifications are a must :

- Certified ServiceNow Administrator

- Certified Implementation Specialist -ITSM

- ITIL (v3/v4)

- Contribute to practice development by creating reusable components and sharing key project-learning within the practice

- Execute proof-of-concepts

- Should be familiar with responding to RFP/RFI

- Should actively support mentoring relationships within the practice

- Should be able to thrive in a multi-tasking environment with strong ability to adjust priorities on-the-fly.

Key Activities :

- Managing the various ServiceNow engagements/projects/stakeholders and the team

- Requirement gathering for new features and enhancements.

- Maintain open & effective communication channels between the offshore & onshore team

- Implementation of end-to-end ServiceNow modules.

- Integrating ServiceNow with other tools

- Mentoring & coaching the team

- Design and execute POCs

- Contribute to practice development/re-invest activities

- Assist customers and internal teams in defining and responding to RFPs / RFIs

- Conduct peer reviews

Soft Skills :

- Excellent communication skills

- Problem analysis and resolution mindset

- Attention to detail

- Delegation

- Team leader