Service Relationship Manager - Bank

Job Role:

- Managing the Tele-calling team for the Commercial Bank (TFE/CV/CE/GLN/Agri/RBG)

- Manage the campaigns of Up-selling & cross-selling products and tele calling collection

- Drive various contests within the team to generate the leads also manage communications to customers

- Identifying the opportunity to improve the business & collection efficiency

- Establishing a strong co-ordination with the Stakeholder of business

- Manage Vendors

- Circulation of Dashboard

Eligibility:

- Intermediate level to advance level in MS (Excel, Power point)

- Strong Communication & negotiation Skill

- Experience in handling team size of atleast 20 members

- Handling compliance and Internal Audit requirements

- Basic data management or Analytical skill