Service Project Manager - Industrial/Mfg/Automation

Title: Service Project Manager

Location: Bengaluru (Bangalore)

About Company

A Manufacturing Industry committed to Quality, Perfection and Innovation, is a Giant in its domain. Being an MNC, it has revolutionized the use Technology in packaging and bottling industry. Adhering to the best in all process with stringent checks and controls at all levels, produces technologically superior products. Apart from overall turnover, it caters to 25% of the total domestic production in India through its large facility and wide and extensive marketing network.

Having ever increasing customer base, the company is looking for a Dynamic Service Project Manager for its operations in India, with world class facility setup at Bangalore.

Industry: Manufacturing / Engineering / Automation / Information Technology

Functional Area & Role Category: Production/Manufacturing/Maintenance

Role: Project Manager - Production/Manufacturing/Maintenance

Job Description:

Fully responsible for managing all aspects of Service Operations as Project Manager

Designation: Service Project Manager

Tasks and responsibilities:

- Driving day-to-day project management operations executions from machine arrival to project closing including managing claims

- Ensuring project execution & Industry quality standards in front of the client, projects profitability, and customer satisfaction

- Assuming responsibility for all project related facets

- Acting as interface for service related topics between Industry and the customer

- Providing feedback regarding process & quality improvement

- Take responsibility for cost management, change management, warranty management, reporting, and resource management of projects

- Ensuring the interdisciplinary cooperation of the relevant internal departments

- Cooperating closely with Industry Sales team

Requirements:

- Technical university degree or sound knowledge of engineering acquired through a technical apprenticeship or technician degree

- Several years of experience in the service department of Manufacturing Industry or project management or similar professional experience in a similar environment

- Customer-orientated thinking and acting, analytical, systematic, and result-oriented approach to work

- Demonstrating a high level of initiative

- Experience in managing escalations

- Ability to work in teams and to communicate professionally

- Organizational talent and assertiveness

- Excellent command of the English language

- MS Office and SAP skills

- Willingness to travel extensively

Experience: 7+ years of rich and relevant experience in operation & maintenance

Salary: Salary will commensurate to experience plus added attractive benefits & incentives.

Education: Bachelor / Graduate - Diploma / B.E./ B.Tech (Mechanical / Industrial Engineering / Information Technology / Automation) / Certification