Service Delivery Manager - AWS

- Technical expertise in Server & Database Administration.

- Expert knowledge in AWS services such as EC2, S3, IAM, EFS, and AUTO SCALING.

- Experience in working on several Docker components like Docker Engine, Hub, Machine, Compose, and Docker registry.

- Created CI/CD pipelines using Jenkins, to deploy containerized applications using Docker in the AWS cloud

- Responsible for the planning, implementation, and growth of the AWS cloud infrastructure.

- Responsible for the quality of the service and delivery of SLAs and performance metrics.

- Review and ensure the maintenance of optimum resource levels necessary for the delivery of the agreed services

- Preparation and presentation of regular service reports

- Tactical management