Service Delivery Leader - Transition - HRO

Altavis Pvt. Ltd is an executive search firm.

Our client, a leading name in Indian HRO market, is seeking a Service Delivery Leader - Transition

Role : Service Delivery Leader - Transition

Sectors : ITES / BPO / KPO / Customer Service / Operations

Experience : 10+ yrs of working experience including minimum 6 years relevant experience for this position.

Company : A leading name in Indian HRO Industry

Desired Candidate Profile:

- Domestic Transitions : ( HRO/ Technology)

- Finance & Accounts & Global Transition experience : Won't work

Job responsibilities:

- Process assessments ( Due diligence), Process Mapping, solution design, RFP/RFI responses, Migrations, project management, risk assessment and mitigation, client management and Deliverables, Including IT, People, Technology, Service delivery, Internal Controls, Process evaluation and Consulting.

- Designing the approach as per the client/ process requirement for HR Service Delivery.

- Able to think creatively, result oriented and drives consistent vertical performance.

- Highly proactive in keeping abreast with the latest trends in the recruitment industry

- Possesses strong interpersonal and communication skills

- Strong marketing and business acumen and good project management skills to grow front-line recruitment business for various industries.

- Ability to work under pressure and meet SLAs / deadlines.

- Traveling as per business needs.

Location : Gurgaon