Service Delivery Leader - Payroll

- Preparation & Supervision of monthly Payroll for clients

- Handling Reimbursements, Full & Final Settlement, Salary slips, TDS

- Handling Payroll Related Compliances

- Client Management for Payroll Vertical

- Zero error on scorecard for all the months

- Responsible for monthly SLA

- Managing the collections to reduce outstanding and DSO

- Development of Capability(coaching / feedback sharing - once a month)

- Process Efficiency & Management (Productivity Monitoring)

- Process Quality & Compliance

- Managing Gross Margins

CTQs

- Qualification:Graduate or Above

- Proficient in MS Excel

- Advanced exposure in Payroll

- Excellent Communication Skills