Service Delivery Leader - Capital Market (Derivatives & Debt)
Service Delivery Leader opportunity Experience in “Capital Market (Derivatives and Debt) is essential to have.
Educational Qualifications & Certifications
- MBA with specialization in Financial services / Capital Market
- B.Tech / MCA
Please specify work timings
- 1pm to 10pm IST and 4pm to 1am IST on a rotational basis
Job Description
Service Delivery Leader/Process Consultant:
- Responsible for the necessary management oversight
- Functional and operational process ownership. Responsible for developing, institutionalizing, monitoring and enhancing operational processes
- Review service failures and produce and maintain service improvement plans
- Ensure appropriate documentation is in place for specific support requirements
- Organize and chair weekly/monthly/quarterly service review meetings
Must Have skills
- Experience in Capital Market (Derivatives & Debts)
- Experinece working in Financial services / Trading platforms
- Experience of working in Support engagements
- Excellent Verbal and written communication skills (client interfacing)
- Experience on leading team of 6-10 people providing L2 support
- Functional and operational process ownership. Responsible for developing, institutionalizing, monitoring and enhancing operational processes
Good to have skills
- Experience in supporting wallstreet or similar financial and trading products
Kindly email us your profilel to below email id for further process
Email : brainsearch@brainsearchindia.com
Tel : 0120 2481910
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