SERCO - BPR Expert

FUNCTIONAL/ OPERATIONAL:

- Supports project initiatives, including identifying and analyzing preliminary business needs, business processes.

- Participates in due diligence to identify processes and document SOP and draw process maps as per BPMN standards

- Creates and Analyzes “AS IS" Workflows

- Creates and Analyzes “TO BE" Workflows

- Creates, executes, and maintaining an “AS IS" to “TO BE" Roadmap

- Designs and re-designs Business Processes

- Documents and presents Business Processes

- Creates and analyzes business strategies, process maps etc.

- Identifying process improvements

- Understands critical business and information technology risks

- Identifies and evaluates complex business and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvement

- Identifies opportunities for improvement and bottlenecks through waste analysis and consistency analysis

- Analyzes incoming work/demand and workload allocation methods

- Responsible for understanding & comprehending client requirements and ensure the project is completed on time and within budget

QUALIFICATIONS

- Graduate and Certified lean Six Sigma Black Belt on or before 2010

- Experience in Project management or PMP or Prince2 certified