Sepio - Senior Manager - Solutions Delivery/Project Management

Sepio is a digital supply chain management technology platform. We enable product level track and trace from farm to fork, product authentication and personalized consumer engagement via connected packaging. We are on a mission to make the world a better place one product at a time through the use of cutting edge technologies.

Sepio is currently looking to add rock stars to its growing team based out of Mumbai. As a key member of the team, you will take ownership of the various stages of the Solution Delivery and also contribute to product development. More specifically, the roles and responsibilities include:

Technical Expertise:

- Experience in deploying cloud based L1-L4 track and trace serialization systems

- Knowledge of L1-L3 product modules, installing track and trace solutions, Serialization, IT and SAP integration

- Supervise test plans along with system performance site acceptance test (SAT)

- Working knowledge of XSLT, SOA, SOAP, REST, WSDL, XML, SSL/TLS, and file transfer protocols preferred

Solution Delivery:

- Assist in developing a solution architecture based on the client's functional requirements

- Lead proposal development, engineering visits for solution design and provide input on technical problem resolutions

- Guide the process to prepare, maintain, and review validation compliance documentation about installation or service

- Supervise project design, installation, configuration, trouble shoot and validate performance against project deliverables

- Ensure and verify proper software operation and operational setup of the solution as per configuration documents.

- Provide training to customers on the system and integration

- Prepare standard operating procedure (SOP) of the system

Project Management:

- Develop project execution plan, accurately forecast timelines, and assess and manage project risks

- Deliver projects on time, within budget with excellent customer satisfaction

- Manage and collaborate with internal and external stakeholders on project deliverables

You should apply if:

- You want to work for a growth phase B2B Tech startup

- You are a technology enthusiast and believe technology can solve real-world problems

- You have demonstrated active listening skills, are highly consultative and solutions-oriented

- You have 2+ years of experience in B2B or B2C technology companies in technology/product roles

- You have prior experience in understanding business needs and translating it into product features in a way that can enrich the product for all customers

- You have prior experience in understanding business needs and translating it into product features in a way that can enrich the product for all customers

- You have prior experience in supply chain management

What do we look for:

- Excellent communication (verbal and written) and presentation skills.

- Demonstrated intense customer focus.

- Analytical mind-set

- Strong team player

- Focused on delivering results with high standards

- Innovative, thinks out-of-the-box.

- Ability to work in a high-pressure situation

- 2-5 years of experience in technology companies (preferably in enterprise SaaS companies)